We take pride in keeping PLASMATIC™ machines operating in top condition, so they never let you down when you need them. The PLASMATIC™ line is unique among premium products in that it is designed with user accessibility in mind; we want to help you learn your machine and feel confident in completing simple, in-house maintenance and repairs without waiting for a service expert. Explore our in-depth installation videos, troubleshooting guides, and frequently asked questions to find simple, step-by-step instructions to help you own the lifecycle and upkeep of your machine.
Need a little extra help? Don’t worry! The same world-class customer service department that has been supporting AKS for 110 years is available to help whenever you need extra support. Our service experts can assist with routine maintenance, part replacement, and troubleshooting to keep your bottom line healthy and your operations running smoothly.
Training and Operation
Use our training resources to learn all about the operation and upkeep of your PLASMATIC™ machine through tools like troubleshooting guides, video tutorials, and step-by-step instructions.
Services FAQs
If you’re having trouble, you can find answers to common questions on the Service FAQ page.
Service Request
- TEXT AKS Support at 216-345-6833
- EMAIL our service department at support@plasmaticusa.com
- CALL our service center at 800-962-7803
